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<?php
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require_once("include/globals.php");
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if (SessionActive() != 1 || ! UserLoggedIn()) {
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header("Location: /");
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exit();
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}
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// Start the template and output buffering
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startTemplate();
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$templatePageTitle = getLanguageText('TEXT-SUPPORT-LOG');
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$headerArgs = "";
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// Ensure that only valid user types have access to this module
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$AllowedUserTypes = array('SuperUser','System Administrator','Application Administrator','Administration Team','Schedule Team');
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if (checkPermission($AllowedUserTypes) != 1) {
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echo("<br>\n");
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$error_message = getLanguageText('ERRORMSG-ACCESS-DENIED');
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include "form.messages.php";
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return;
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}
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//
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// Process all actions to list and edit records
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//
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$naction = "";
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$view = "Open";
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if (array_key_exists('naction',$_GET)) $naction = $_GET['naction'];
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if (array_key_exists('view',$_GET)) $view = db_escape_string($_GET['view']);
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switch ($naction) {
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case 'open':
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$record_num = intval($_GET['record_num']);
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db_query("UPDATE support_requests SET status = 'Open' WHERE school_num = $school_num AND record_num = $record_num");
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break;
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case 'close':
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$record_num = intval($_GET['record_num']);
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db_query("UPDATE support_requests SET status = 'Closed' WHERE school_num = $school_num AND record_num = $record_num");
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break;
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case 'close-all':
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db_query("UPDATE support_requests SET status = 'Closed' WHERE school_num = $school_num");
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break;
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}
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$CurrentTable = "support_requests";
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$DeleteField = "emailfrom,submitted";
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$dSeparator = "<br>";
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$FormFile = "support_requests.form.php";
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$TitleText = getLanguageText('TEXT-SUPPORT-LOG');
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$OrderBy = "submitted desc";
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$Sequence = 'N';
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if (array_key_exists('naction',$_GET)) $naction = $_GET['naction'];
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if (array_key_exists('naction',$_POST)) $naction = $_POST['naction'];
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$school_num = $school_record['record_num'];
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switch (strtolower($naction)) {
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case "add":
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$PageTitle = "Create a New $TitleText";
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$ButtonText = "Add $TitleText";
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$next_naction = "insert";
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$active = 'Y';
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include $FormFile;
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break;
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case "insert":
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extract($_POST);
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// Get new sequence number
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if ($Sequence == 'Y') {
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$query = "select max(sequence) sequence " .
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"from $CurrentTable " .
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"where school_num = $school_num";
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$results = db_query($query);
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$row = db_fetch_array($results);
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$sequence = intval($row['sequence']) + 1;
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}
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$table = new Table("$CurrentTable");
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$query = $table->BuildInsert();
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db_query($query);
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$form_message = "$TitleText Has Been Inserted";
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$naction = "list";
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break;
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case "edit":
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$PageTitle = "Edit an Existing $TitleText";
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$ButtonText = "Update $TitleText";
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$next_naction = "update";
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// Get current record
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$record_num = intval($_GET['record_num']);
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$query = "select * from $CurrentTable where record_num = $record_num";
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$results = db_query($query);
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if (db_num_rows($results) == 1) {
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$row = db_fetch_array($results);
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extract($row);
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include $FormFile;
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}
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else {
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$error_message = "Error: Record Not Found";
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}
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break;
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case "update":
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extract($_POST);
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$table = new Table("$CurrentTable");
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$query = $table->BuildUpdate();
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db_query($query);
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$form_message = "$TitleText Has Been Updated";
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$naction = "list";
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break;
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case "delete":
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$record_num = intval($_GET['record_num']);
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$query = "select * from $CurrentTable where record_num = $record_num";
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$results = db_query($query);
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if (db_num_rows($results) == 1) {
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$row = db_fetch_array($results);
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extract($row);
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$dFields = explode(",",$DeleteField);
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$dTitle = "$TitleText ";
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for ($i = 0; $i < count($dFields); $i++) {
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$dTitle .= $row[$dFields[$i]] . $dSeparator;
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}
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include "delete.form.php";
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}
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else {
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$error_message = "Error: Record Not Found";
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$naction = 'list';
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}
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break;
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case "delete-confirmed":
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$record_num = intval($_GET['record_num']);
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// Delete the current record
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$query = "delete from $CurrentTable where record_num = $record_num";
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db_query($query);
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$form_message = "$TitleText Has Been Deleted";
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$naction = "list";
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break;
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case "up":
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case "down":
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// Get current record
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$record_num = intval($_GET['record_num']);
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$query = "select * from $CurrentTable where record_num = $record_num";
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$results = db_query($query);
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$row = db_fetch_array($results);
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$sequence = $row['sequence'];
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if ($naction == 'up') $nsequence = $sequence - 1;
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if ($naction == 'down') $nsequence = $sequence + 1;
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// Update other record
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$query = "update $CurrentTable set sequence = $sequence " .
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"where sequence = $nsequence " .
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"and school_num = $school_num";
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db_query($query);
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// Update current record
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$query = "update $CurrentTable set sequence = $nsequence " .
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"where record_num = $record_num " .
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"and school_num = $school_num";
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db_query($query);
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$naction = "list";
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break;
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case "search":
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$PageTitle = "Search for a $TitleText";
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$ButtonText = "Lookup $TitleText";
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$ChoosePagination = 'Y';
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$next_naction = "lookup";
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include $FormFile;
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break;
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default:
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$naction = "list";
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break;
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}
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//
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// List all records if naction is "list"
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//
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if ($naction == "list") {
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if ($Sequence == 'Y') {
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// Resequence the records
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$query = "select * from $CurrentTable " .
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"where sequence > 0 " .
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"and school_num = $school_num " .
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"order by sequence";
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$results = db_query($query);
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if (db_num_rows($results)) {
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$count = 1;
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while ($row = db_fetch_array($results)) {
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$rnum = $row['record_num'];
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$query = "update $CurrentTable set sequence = $count where record_num = $rnum";
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db_query($query);
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$count++;
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}
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}
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}
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// Ensure that the school_num is included in the lookup_where
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if (isset($lookup_where) && strlen($lookup_where) > 0) {
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$lookup_where .= " and school_num = $school_num ";
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}
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else {
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$lookup_where = "where school_num = $school_num ";
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}
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// Get records to display
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$columnHeaders = array("Submitted","Message");
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$columnHeaders = array(getLanguageText('TEXT-TIME'),
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getLanguageText('TEXT-MESSAGE')
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);
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$swhere = "";
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$commands = array();
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switch ($view) {
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case 'Open':
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$query = "select submitted,emailreply,emailfrom,emailmessage,status,record_num " .
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"from support_requests " .
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"where school_num = $school_num " .
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"and status = 'Open' " .
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"order by $OrderBy limit 0,100";
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$close_icon = "<img src='images/icons/accept24.png' alt='Close Support Request' border='0'>";
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$commands = array("<a href='?action=view-support-log&naction=close&record_num=%d' title='Close Support Request'>$close_icon</a>");
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break;
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case 'Closed':
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case 'All':
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if ($view == 'Closed') {
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$swhere = "and status = 'Closed' ";
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$open_icon = "<img src='images/icons/add24.png' alt='Reopen Support Request' border='0'>";
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$commands = array("<a href='?action=view-support-log&naction=open&view=Closed&record_num=%d' title='Reopen Support Request'>$open_icon</a>");
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}
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$query = "select submitted,emailreply,emailfrom,emailmessage,status,record_num " .
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"from support_requests " .
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"where school_num = $school_num " .
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$swhere .
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"order by $OrderBy limit 0,100";
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break;
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}
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$results = db_query($query);
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// Get data and reformat
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$data = array();
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$count = 0;
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while ($row = db_fetch_array($results)) {
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extract($row);
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if (strlen($emailfrom)) $emailmessage = str_replace($emailfrom,"<a href='mailto:$emailfrom'>$emailfrom</a>",$emailmessage);
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$emailmessage = nl2br($emailmessage);
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$data[$count] = array("<nobr>$submitted</nobr><br>\nStatus: $status", $emailmessage);
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$data[$count]['record_num'] = $record_num;
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$count++;
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}
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$message_width = $default_data_width;
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include "form.messages.php";
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echo("<center>\n");
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echo("<p><b>$view $TitleText</b></p>\n");
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?>
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<table cellpadding='5' cellspacing='1'>
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<tr>
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<td align='center'><a href='?action=view-support-log&naction=list&view=Open' class='btn btn--primary btn--xsmall'><span><?php displayLanguageText('TEXT-VIEW-OPEN') ?></span></a></td>
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<td align='center'><a href='?action=view-support-log&naction=list&view=Closed' class='btn btn--primary btn--xsmall'><span><?php displayLanguageText('TEXT-VIEW-CLOSED') ?></span></a></td>
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<td align='center'><a href='?action=view-support-log&naction=close-all' onclick='return confirm("<?php displayLanguageText('TEXT-CONFIRM-UPDATE'); ?>");' class='btn btn--primary btn--xsmall'><span>Close All</span></a></td>
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<td align='center'><a href='?action=view-support-log&naction=list&view=All' class='btn btn--primary btn--xsmall'><span><?php displayLanguageText('TEXT-VIEW-ALL') ?></span></a></td>
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</tr>
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</table>
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<?php
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listDataCustom($data,$columnHeaders,$action,$commands,'N');
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echo("</center>\n");
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echo("<br>\n");
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}
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endTemplate();
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?>
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